Could this be the incident that finally gets everyone in the IoT industry to — as I’ve said repeatedly in the past — make privacy and security Job 1 — and to drop the lobbying groups’ argument that government regulation isn’t needed?
I hope so, because the IoT’s future is at stake, and, frankly, not enough companies get it.
“As the two hackers remotely toyed with the air-conditioning, radio, and windshield wipers, I mentally congratulated myself on my courage under pressure. That’s when they cut the transmission.
Immediately my accelerator stopped working. As I frantically pressed the pedal and watched the RPMs climb, the Jeep lost half its speed, then slowed to a crawl. This occurred just as I reached a long overpass, with no shoulder to offer an escape. The experiment had ceased to be fun.
At that point, the interstate began to slope upward, so the Jeep lost more momentum and barely crept forward. Cars lined up behind my bumper before passing me, honking. I could see an 18-wheeler approaching in my rearview mirror. I hoped its driver saw me, too, and could tell I was paralyzed on the highway.
“You’re doomed!” Valasek [one of the hackers] shouted, but I couldn’t make out his heckling over the blast of the radio, now pumping Kanye West. The semi loomed in the mirror, bearing down on my immobilized Jeep.”
OK: calm down, get a cool drink, and, when your Apple Watch says your heart beat has returned to normal, read on….
But, dear reader, our industry’s leaders, assumedly knowing the well-publicized specifics of the Chrysler attack, had the hubris to still speak at a hearing of the Internet Subcommittee of the House of Representatives Judiciary Committee last week and claim (according to CIO) that that government regulation of the IoT industry wasn’t needed.
CEA CEO Gary Shapiro said in calling for government “restraint”:
“It’s up to manufacturers and service providers to make good decisions about privacy and security, or they will fail in the marketplace….. Industry-driven solutions are best to promote innovation while protecting consumers.”
Sorry, Gary: if someone dies because their Jeep got spoofed, the survivors’ attorneys won’t be content with the company’s failure in the marketplace.
“‘I think it is a seminal moment…. These new devices need a fresh approach and a new way of thinking about security, and that is the missing piece.'”
But it’s too late to just talk about self-policing.
Massachusetts’ own Ed Markey and his Connecticut counterpart, Richard Blumenthal, have called the associations’ bluff, and filed legislation, The Security and Privacy in Your Car Act (AKA SPY Car, LOL) that would require the National Highway Traffic Safety Administration (NHTSA) and the Federal Trade Commission (FTC) to establish federal standards to secure cars and protect drivers’ privacy. It would also create a rating system — or “cyber dashboard”— telling drivers about how well the vehicle protects drivers’ security and privacy beyond those minimum standards. This comes in the wake of the Markey study I reported on last Winter documenting car companies’ failure to build in adequate cyber-hacking protections.
As I’ve said before, I come at this issue differently from a lot of engineers, having earned my keep for many years doing crisis management for Fortune 100 companies that bet the farm by doing dumb things that could destroy public trust in them overnight. Once lost, that trust is difficult, if not impossible, to regain. Even worse, in this case, cavalier attitudes by even one IoT company, if the shock value of the results is great enough, could make everyone in the industry suffer.
So, if you’re arguing for no regulation of the IoT industry, I have just one suggestion: shut up,clean up your act and take a positive role in shaping regulations that would be performance-based, not prescriptive: the horse has already left the barn.
Now I have to check my Apple Watch to see when my heart rate will get back to normal.
Well, there go the billions my wife and I were going to make from renting our house through Airbnb for the Boston 2024 Olympics…. The US Olympic Committee pulled their support for the bid several hours ago based on the lack of public support for the proposal, which comes as NO surprise to those of us who know and (sometimes) love the local sport of choice in Boston: not the modern pentathalon, but debating any issue ad nauseum and eating our own.
Oh well! I’d been planning a special meeting of our Boston IoT MeetUp for September about how the IoT really might make it possible that we could both build the Olympic infrastructure on time and on budget through creative use of the IoT AND also build a positive legacy that would endure after the games were over.
I’d also just written an op-ed on the subject. Since the chances of getting one of the local rags to publish that now are also zero, I thought I’d post it here, in hopes that it may inspire the other cities still bidding for the Games to adopt this approach, and that Boston and Massachusetts will also make the IoT a critical part of any major construction projects and smart city strategies.
What if a single approach could meet both of Boston 2024’s main challenges: building the venues on-time and under budget, AND assuring a positive legacy for the city, region and state?
There is: the Internet of Things (IoT), the concept of linking not just people, but also devices, via the Internet so they can be coordinated and activated automatically and in real time. The IoT is already a reality, as demonstrated by examples ranging from “smart” thermostats you can adjust from your smartphone to fitness devices that let you track your vital signs.
Every Olympics faces serious questions because of the history of cost overruns and construction delays, but our bid faces the extra burden of the botched Big Dig.
Construction sites are inherently chaotic because of so much equipment and so many subcontractors, resulting in an astounding 70-80% idle time, but the IoT changes that. My client, SAP, and SK Solutions have collaborated in Dubai (which is on a construction binge dwarfing anything the Olympics might bring), putting sensors on all of the construction equipment, trucks, etc., so that the managers can visualize, in real-time, who is where, and make sure the right ones are in place and ready to go exactly when needed. Everyone who needs it, from operators to maintenance, shares the same data at the same time, building collaboration and efficiency.
Believe it or not, even the most prosaic parts of our urban landscape can and must be reinvented to make the games run smoothly. You’ve already seen the ultra-modern Big Belly Solar trash compactors (from Needham) that now dot downtown, which compact trash and collect recycling to make our streets cleaner. But did you know that each of them also houses a wireless system that creates a free “mesh network” that gives us free wi-fi access on the streets as well (and, in a post-Olympics disaster, could provide real-time response information)? Why not deploy them region-wide? Or, why have conventional streetlights when there are ones that not only cut electric use with LED bulbs, but also have banner-like LED panels that could have constantly-changing panels about that day’s events and would switch instantly to showing real-time detours because of data about traffic jams just ahead?
The Olympics will also stress our electricity infrastructure, and the IoT can help there as well. Two-way real-time data flow will allow a electric “smart grid” to dispatch power exactly when, where, and in the amount needed. What if we also had the world’s best network of neighborhood electric car chargers, and if Zip Car, one of our home-bred IoT innovations, became the preferred way of getting around not just downtown, but also the whole region?
A smart grid and efficient, reliable mass transit wouldn’t be the only positive legacy from the IoT. If the Olympic Village to house the athletes was made up of “smart buildings” with built-in sensors, after the Olympics they would become economical, user-friendly and affordable apartments.
You may not have heard much about the Internet of Things so far, but the technology is already here, and the cost is plummeting. Major orders for sensors, operating software and other components for the Olympics would create more jobs in our local IoT industry and further drive down the IoT’s cost.
Experts agree that the IoT will bring about as radical a transformation in our lives and economy as the Internet did, and making it the centerpiece of Boston’s Olympics construction, operations and legacy planning could make us again the Hub of the (Internet of Things) Universe.
I haven’t been able to put a lot of time into fleshing out my “Smart Aging” paradigm, which combines Quantified Self devices to change seniors’ relationship to their doctors into a partnership and give them incentives to improve their fitness, with smart home devices that make it easier to manage their homes through automation.
So here’s an attempt to move that along, a draft of (hopefully) objective criteria. I’d love to hear your comments on additional criteria or changes to these, and hope to soon set up a formal system where seniors will evaluate devices in their homes using these criteria.
Smart Aging device evaluation criteria:
Ease of Use
Does it give you a choice of ways to interact, such as voice, text or email?
Is it easy for you to program, or allow someone else to do it remotely?
Does it have a large display and controls?
Is it intuitive?
Does it require professional installation?
Is it flexible: can it be adjusted? Is it single purpose, or does it allow other devices to plug in and create synergies?
Does it complicate your life, or simplify it?
Do any components require regular charging, or battery replacement.
Privacy, Security, and Control
Is storage local vs. cloud or company’s servers? Is data encrypted? Anomized?
Do you feel creepy using it?
Is it password-protected?
Is security “baked in” or an afterthought?
Can you control how, when, and where information is shared?
Will it work when the power goes out?
Are there monthly fees? If so, low or high? Long term contract required?
Is there major upfront cost?
Does full functioning require accessories?
Minimum cost/maximum cost
Is it stylish, or does the design” shout” that it’s for seniors? Medical looking?
Is the operation or design babyish?
Would younger people use it?
Is it sturdy?
Does it have “loveability” (i.e., connect with the user emotionally)? (This term was coined by David Rose in Enchanted Objects, and refers to products that are adorable or otherwise bond with the user.)
I’m driven in part by home-town preoccupation with Boston’s bid for the 2024 Olympics, and the inevitable questions that raises on the part of those still smarting from our totally-botched handling of the last big construction project in these parts, the infamous “Big Dig” tunnel and highway project.
I’m one of those incurable optimists who think that part of ensuring that the Olympics would have a positive “legacy” (another big pre-occupation in these parts) would be to transform the city and state into the leading example of large-scale Internet of Things implementation.
There are a couple of lessons from SAP and SK Solutions’ collaboration in Dubai that would be relevant here:
The system is real-time: the only way the Boston Olympic sites could be finished in time would be through maximizing efficiency every day. Think how hard that is with a major construction project: as with “for want of a nail the kingdom was lost,” the sensitive interdependence between every truck and subcontractor on the site — many of which might be too small to invest in automation themselves — is critical. If information about one sub being late isn’t shared, in real-time, with all the other players, the delays — and potential collisions — will only pile up. The system includes an auto-pilot that makes immediate adjustments to eliminate operator errors. By contrast, historical data that’s only analyzed after the fact won’t be helpful, because there’s no do-overs, no 2025 Olympics!
The system is inclusive, both in terms of data collection and benefits: SK Solutions’ Founder and Inventor Séverin Kezeu, came up with his collision-avoidance software pre-IoT, but when the IoT became practical he partnered with SAP, Cisco, and Honeywell to integrate and slice and dice the data yielded by the sensors they installed on cranes and vehicles and other sources. For example, the height of these cranes makes them vulnerable to sudden weather changes, so weather data such as wind speed and direction must be factored in, as well as the “machinery’s position, movement, weight, and inertia…. The information is delivered on dashboards and mobile devices, visualized with live 3-D images with customizable views. It’s also incredibly precise.”As a result, by using SAP’s HANA platform, a system developed to reduce construction accidents also makes predictive maintenance of the cranes and other equipment, and lets the construction companies monitor Key Performance Indicators (KPIs) such as asset saturation, usage rates, and collisions avoided. McKinsey reports that construction site efficiency could improve dramatically due to better coordination: “One study found that buffers built into construction project schedules allowed for unexpected delays resulting in 70 to 80 percent idle time at the worksite.Visibility alone can allow for shorter buffers to be built into the construction process.”
Several other great IoT solutions come to mind at the same time, both relating to dangerous industries. Off-shore oil rigs and mining were treated at length in the recent McKinsey omnibus IoT forecast, “The Internet of Things: Mapping the Value Beyond the Hype:”
off-shore rigs: “Much of the data collected by these sensors [30,000 on some rigs] today is used to monitor discrete machines or systems. Individual equipment manufacturers collect performance data from their own machines and the data can be used to schedule maintenance. Interoperability would significantly improve performance by combining sensor data from different machines and systems to provide decision makers with an integrated view of performance across an entire factory or oil rig. Our research shows that more than half of the potential issues that can be identified by predictive analysis in such environments require data from multiple IoT systems. Oil and gas experts interviewed for this research estimate that interoperability could improve the effectiveness of equipment maintenance in their industry by 100 to 200 percent.” (my emphasis).
mining: “In one mining case study, using automated equipment in an underground mine increased productivity by 25 percent. A breakdown of underground mining activity indicates that teleremote hauling can increase active production time in mines by as much as nine hours every day by eliminating the need for shift changes of car operators and reducing the downtime for the blasting process. Another source of operating efficiency is the use of real-time data to manage IoT systems across different worksites, an example of the need for interoperability. In the most advanced implementations, dashboards optimized for smartphones are used to present output from sophisticated algorithms that perform complex, real-time optimizations. In one case study from the Canadian tar sands, advanced analytics raised daily production by 5 to 8 percent, by allowing managers to schedule and allocate staff and equipment more effectively. In another example, when Rio Tinto’s (one mine) crews are preparing a new site for blasting, they are collecting information on the geological formation where they are working. Operations managers can provide blasting crews with detailed information to calibrate their use of explosives better, allowing them to adjust for the characteristics of the ore in different parts of the pit.”
In all of these cases, the safety and productivity problems — and solutions are intertwined. As McKinsey puts it:
“Downtime, whether from repairs, breakdowns, or maintenance, can keep machinery out of use 40 percent of the time or more. The unique requirements of each job make it difficult to streamline work with simple, repeatable steps, which is how processes are optimized in other industries. Finally, worksite operations involve complex supply chains, which in mining and oil and gas often extend to remote and harsh locations.”
Could it be that the IoT will finally tame these most extreme work situations, and bring order, safety, and increased profitability? I’m betting on it.
I love those, because they can get our creative juices boiling to think of other unprecedented IoT devices.
The MYLE TAP Thought Recorder
Here’s a nice example that I suspect may itself facilitate a lot of “Archimedes Moments” (just coined that one, LOL), where IoT users will leap from their baths and run nude through the streets, shrieking “Eureka,” because of their sudden insights into some great new IoT device (actually not sure of that image. Are IoT enthusiasts slim and attractive?),
Might be of particular interest, Dear Readers, to those of us on the far side of 50 who have a ton of great ideas but, how shall we say this delicately, don’t always remember them 15 minutes later).
At any rate, the crowd-funded ($83,707 raised so far, by 755 people in 15 days, compared to a $50,000 goal. As of this writing the campaign goes for 16 more days, so you can still get in on the ground-floor.) MYLE TAP will allow users to effortlessly record their thoughts in real-time (which, BTW, is a crucial element in how the IoT really transforms everything: instead of limited data, obtained retroactively, we can get limitless data now, when we can still act on it).
To activate the attractive device you simply tap it. It understands 42 languages right out of the box!
There are some really neat components of the device that could really make your life a lot simpler because you can speak what you want to record (I don’t know about you, but the more I learn about the powers of Siri and her friends, the more I think voice-interface is really the way to go in the future, especially for tech-averse seniors, the targets of my Smart Aging concept). As the site says, “your saved notes are analyzed by context to generate you meaningful results via smartphone applications.” Here are the first uses:
Calorie Counter: “’I had one Caesar salad and one big apple.’ MYLE calculates how many calories you have consumed.”
Budget & Spending: “’Spent $7 on coffee and $40 on gas’, and MYLE enters it into your personal and business expense tracker.” IMHO, this could be a REAL value!
Grocery List: “Tell MYLE ‘buy eggs, milk, flour,’ Your shopping list is built automatically.”
Calendar: “Tell MYLE ‘Pick Sophia up from school at four,’ and a new item is added to your calendar.”
Social Media: “Share your memorable event or experience. One tap can post can post it on your Facebook or Twitter account.”
Exercise: “Excercise with your MYLE TAP. Build and keep records of your progress.”
I can already do a lot of these things with my iPhone and Apple Watch, and perhaps the Watch will eventually do all these things once developers have created new apps, but I like the idea of a single, snazzy-looking device that can do all of them. And, smart people that they are, the MYLE developers have developed an open SDK and API. Once the IFTTT community gets hold of it, they’ll come up with ideas to extend the device’s utility that the MYLE folks never would have conceived of!
The MYLE TAP — doing something that we couldn’t do before!
“Based on an Atmel | SMART SAM4S MCU, the super compact and lightweight gadget is equipped with an accelerometer, a Bluetooth Low Energy module, a few LEDs and a built-in battery capable of running up to a week on a single charge. MYLE TAP boasts some impressive memory as well, with a storage capacity of up to 2,000 voice notes.”
First of all, it’s big: 148 pages in the online edition, making it the longest IoT analysis I’ve seen! Second, it’s exhaustive and insightful. Third, as with several other IoT landmarks, such as Google’s purchase of Nest and GE’s divestiture of its non-industrial internet division, the fact that a leading consulting firm would put such an emphasis on the IoT has tremendous symbolic importance.
McKinsey report — The IoT: Mapping the Value Beyond the Hype
My favorite finding:
“Interoperability is critical to maximizing the value of the Internet of Things. On average, 40 percent of the total value that can be unlocked requires different IoT systems to work together. Without these benefits, the maximum value of the applications we size would be only about $7 trillion per year in 2025, rather than $11.1 trillion.” (my emphasis)
This goes along with my most basic IoT Essential Truth, “share data.” I’ve been preaching this mantra since my 2011 book, Data Dynamite (which, if I may toot my own horn, I believe remains the only book to focus on the sweeping benefits of a paradigm shift from hoarding data to sharing it).
I was excited to see that the specific example they zeroed in on was offshore oil rigs, which I focused on in my op-ed on “real-time regulations,” because sharing the data from the rig’s sensors could both boost operating efficiency and reduce the chance of catastrophic failure. The paper points out that there can be 30,000 sensors on an rig, but most of them function in isolation, to monitor a single machine or system:
“Interoperability would significantly improve performance by combining sensor data from different machines and systems to provide decision makers with an integrated view of performance across an entire factory or oil rig. Our research shows that more than half of the potential issues that can be identified by predictive analysis in such environments require data from multiple IoT systems. Oil and gas experts interviewed for this research estimate that interoperability could improve the effectiveness of equipment maintenance in their industry by 100 to 200 percent.”
Yet, the researchers found that only about 1% of the rig data was being used, because it rarely was shared off the rig with other in the company and its ecosystem!
The section on interoperability goes on to talk about the benefits — and challenges — of linking sensor systems in examples such as urban traffic regulation, that could link not only data from stationary sensors and cameras, but also thousands of real-time feeds from individual cars and trucks, parking meters — and even non-traffic data that could have a huge impact on performance, such as weather forecasts.
While more work needs to be done on the technical side to increase the ease of interoperability, either through the growing number of interface standards or middleware, it seems to me that a shift in management mindset is as critical as sensor and analysis technology to take advantage of this huge increase in data:
“A critical challenge is to use the flood of big data generated by IoT devices for prediction and optimization. Where IoT data are being used, they are often used only for anomaly detection or real-time control, rather than for optimization or prediction, which we know from our study of big data is where much additional value can be derived. For example, in manufacturing, an increasing number of machines are ‘wired,’ but this instrumentation is used primarily to control the tools or to send alarms when it detects something out of tolerance. The data from these tools are often not analyzed (or even collected in a place where they could be analyzed), even though the data could be used to optimize processes and head off disruptions.”
I urge you to download the whole report. I’ll blog more about it in coming weeks.
No apologies: it’s because I spent many years in corporate crisis management, and I learned the hard way that public trust is hard to earn, easy to lose, and, once lost, difficult or impossible to regain.
That’s why I was so glad to see this really informative, attractive, and scary infographic from Zora Lopez at Computer Science Zone, because it lays everything out so vividly. Among the key points:
(seen this before, but it still astounds me) In 2011, 20 typical households generated as much data as the entire Internet did as recently as 2008.
the number of really-large (on scale of e-Bay, Target, etc.) data thefts grow annually.
the bad guys particularly go after extremely sensitive data such as health, identity and financial.
It concludes with a particularly sobering reminder (you may remember my comment on the enthusiastic guys who presented at Wearables + Things and cheerfully commented that they would eventually get around to privacy and security — NOT!):
“The barrier to entry in tech has never been lower, leaving many new organizations to later grapple with unsatisfactory security.” (my emphasis)
So: print a copy of the following for every employee and new hire, and put it on the cube’s wall immediately (here’s the original URL: http://www.computersciencezone.org/wp-content/uploads/2015/04/Security-and-the-Internet-of-Things.jpg#sthash.c6u2POMr.dpuf)
IoT Privacy and Security, from Computer Science Zone
Saving the Earth from global warming is going to require reducing our use of fossil fuels, yet we keep coming up with new technologies, such as the Internet of Things, that will require even more energy. So how do we reconcile the two needs?
In part, through harvesting ambient energy, and, most cleverly, kinetic energy generated in the process of doing something else, from moving liquids through pipelines, wheels as vehicles move, or even as we humans move about in our daily lives.
As you’ll see from the examples below, there’s enough projects in the field that I’m confident a growing number of sensor networks will be powered through ambient energy in the future. Equally important, in the not-too-distant future we’ll laugh that we once plugged in our smartphone and watches to charge them, rather than harvesting the energy we generate every day simply by moving around.
I saw an incredible example at the recent Re-Work IoT Summit in Boston, courtesy of Jessica O. Matthews of Uncharted Play. By my calculations, Matthews’ own energy output would allow shutting down 2.3 nukes: before her session began, I saw this striking woman on the stage — Matthews –skipping rope.
In high heels!
Then the fun began. Or should I say, the energy production.
Matthews, an MIT grad, works largely in Africa, creating very clever playthings that — ta da! — harvest energy, such as the very cool Soccket ball shown in the video above (you can see here how it’s made). It has a battery built in that’s charged by the large amount of kinetic energy created by kids on the playground who are just having fun. At night, they take the ball home and, voila, plug a socket into the side of the ball and they have precious light to read by. How incredibly cool is that?
The Pulse jump rope powers two lights
Matthews’ jump rope (“The Pulse”)? The kinetic energy from that powers TWO lights!
But there’s a lot of other neat stuff going on in terms of capturing kinetic energy that could also power IoT devices:
Texas Instruments has harvested energy to run sensors from changes in temperature, vibrations, wind and light. I knew about harvesting the energy from pipeline vibrations, but hadn’t thought about getting it from the temperature differential between the interior of pipes carrying hot water and the outside air. TI says that yields a paltry 300-400 millivolts, but they’ve figured out how a DC-to-DC switching converter can increase it to 3-5 volts — enough to charge a battery.
TI is also researching how kinetic energy could charge your phone:”To power wearables, the company has demonstrated drawing energy from the human body by using harvesters the size of wristwatch straps.. It has worked with vibration collectors, for instance, about the same size as a key.”It’s possible that a smartwatch could use two harvested power sources, light and heat, from the body. These sources may not gather enough power to keep a smartwatch continuously operating without action by the user to charge it, but it may give the user’s device a lot more battery life.”
Perhaps most dramatically of all, as I reported before, there’s some incredible research on ambient energy underway at the University of Washington, where they use “ambient backscatter,” which: ‘…leverag[es] existing TV and cellular transmissions, rather than generating their own radio waves. This novel technique enables ubiquitous communication where devices can communicate among themselves at unprecedented scales and in locations that were previously inaccessible.’”
PoWiFi, harvesting ambient energy
Now, a member of that team,Vamsi Talla, has harvested energy from ambient wi-fi, “PoWiFi,” as it’s called, to power a temperature sensor and to let a surveillance camera take a picture every 35 minutes (given how pervasive surveillance cameras are today, that could really be a godsend — or a nightmare, depending on your perspective). “For the experiment, hot-spots and routers were modified to broadcast noise when not being used for data transmission. This is because Wi-Fi signals are broadcast in bursts across different frequencies which makes the energy too intermittent to be useful.” (TY 2 Jackie Bassett of SealedSpeed for this one).
Bottom line: forget those charging pads that are starting to crop up. In the future, you’ll be powering your phone, and the very devices that sensors are monitoring will be powering them. A win for the IoT — and the environment!
PS: jury’s still out on whether we’ll all have to register with FERC as utilities….
“The real opportunity is how to combine … data differently, which will ultimately give you insights not only into how your factory is running but, what’s more important, will let you predict how your factory will run the next minute, the next hour, the next shift, the next day.”
The pilot factory automation project is a collaboration with Mitsubishi Electric (more points for a key IoT “Essential Truth” — collaboration!). The project, at Intel’s Malaysia manufacturing facility, combines two critical components, end-to-end IoT connectivity and big data analytics. The benefits were impressive: $9 million in cost avoidance and improved decision making, plus:
improved equipment uptime
increased yield and productivity
reduced component failures.
That hard-to-quantify improved decision making, BTW, is one of the things that doesn’t get enough discussion when we talk about IoT benefits: decision-making improves when there is more data to consider, more people to analyze and discuss it simultaneously (not sequentially, as in the past), and when you’ve got tools such as data dashboards to allow visualizing the data and its patterns.
The companies plan to roll out the services commercially this year.
Here are the specs:
“Using an Intel® Atom™ processor-based IoT gateway called the C Controller from Mitsubishi Electric’s iQ-Platform, Intel was able to securely gather and aggregate data for the analytics server. Data was then processed using Revolution R Enterprise* software from Revolution Analytics*, an analytics software solution that uses the open source R statistics language, which was hosted on Cloudera Enterprise*, the foundation of an enterprise data hub.”